The following terms are applicable for any products that You purchased with Us.
Shipping Policy-
We are currently using DTDC, Delhivery and India Post for shipping all the orders.
Shipping is done within 1-2 working days. If delayed you will be informed.
Delivery will take 2-7 working days depending on location.
Damaged or Lost in transit-
We cannot be held responsible for Goods damaged or lost in forward or return shipment. No refund or replacement will be offered. However, we will make sure nothing like this happens.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Miniature Toy Shop, Ranchi, Jharkhand, 834010.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Order once placed cannot be cancelled.
If by any chance you want to cancel (both parties must agree on that), you must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: officialminiaturetoyshop@gmail.com
By phone number: +91-9523180473
We will reimburse You no later than 7 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will have to incur any fees for such reimbursement.
Conditions for Returns
Goods once purchased cannot be returned unless there is any manufacturing defect. And manufacturer agrees to replace that. Though we do thorough checking before shipping to make sure there is no manufacturing defect.
If items get damage in transit we can issue partial refund or replacement provided receiver must have evidence of the same ( Video while unboxing)
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us.
We cannot be held responsible for Goods damaged or lost in forward or return shipment.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
